Glass Coffee & Side Table

RETURNS

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We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags (if applicable), and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at business.upcycledllc@gmail.com.

If your return is accepted, we’ll send you a notification, as well as instructions on how to return your items. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at business.upcycledllc@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at business.upcycledllc@gmail.com.

We offer FREE DELIVERY within 20 minutes of our location (McMinnville OR, 97128). FREE statewide delivery is available for orders over $250 within the state of Oregon. For orders that do not qualify for free delivery we charge $1 per mile.

Deliveries are made from 9am-8pm on Monday-Sunday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.